Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Online Form
• Telephone
• FAX
• USPS Mail

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Email:

For all customer support inquiries or assistance:
Email the Store

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential.

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Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

What kind of comment would you like to send?

Request Praise Suggestion Problem Complaint

What about us do you want to comment on?

Web Site Retailer Products Store Employee (Other) Other:

Enter your comments in the space provided below:

Tell us how to get in touch with you:

Name
Email
Telephone
FAX

Please contact me as soon as possible regarding this matter.

 

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Telephone:

Live Customer Care Center 1-703-858-4940

Monday thru Saturday   10:00am to 8:00pm (EST)

Sundays 12 Noon to 4:00pm (EST)

Outside business hours and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

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FAX:

1-703-858-4870

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USPS Mail:

Send your inquiries to:

• Frilly Frocks
• Attention: Customer Care Center
• The Village at Leesburg
• 1603 Village Market Blvd SE
• Bldg H, Suite 112
• Leesburg, VA 20175

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Driving Directions:

For driving directions, go to Google Maps and search "Frilly Frocks, The Village at Leesburg, 1603 Village Market Blvd SE, Building H, Suite 112, Leesburg, VA 20175